Satisfying Scalp Massager

Returns Policy

At Blush Boutique, we want you to love every product you purchase from us. If for any reason you are not completely satisfied, please review our Returns & Refunds Policy below to understand your options.

Due to the nature of beauty and personal-care products, we can only accept returns under specific conditions to ensure the safety and hygiene of all customers. You may request a return or refund if: 1.1 The wrong item was delivered If you received an incorrect product or shade, we will arrange a replacement or refund. 1.2 The product arrived damaged or defective If your product is damaged, leaking, or broken upon arrival, please contact us within 48 hours of delivery with clear photos or videos. We will replace the item at no cost to you. 1.3 You received an incomplete order If an item is missing, we will resend it immediately or offer a refund for the missing item.

You may request a return within: • 7 days of receiving your order for damaged, defective, or incorrect items. Requests submitted after 7 days may not be eligible.

Once your return request has been reviewed and approved, you may choose one of the following: 4.1 Refund to Original Payment Method Refunds may take 7–14 business days depending on your bank or payment provider. 4.2 Store Credit / Gift Card Issued instantly once your return is processed. 4.3 Replacement Product We can resend the same product at no extra cost if stock is available. Please note: Shipping fees (e.g., AED 26 or AED 40 for remote areas) are non-refundable unless the return is due to our error.

Shipping

We currently deliver across all seven Emirates within the UAE. Our fulfilment is managed directly by Blush Boutique, and all orders are dispatched using trusted third-party delivery partners.

We currently do not ship internationally. Shipping is limited to the United Arab Emirates only.

Please ensure your address and contact information are entered correctly at checkout. We are not responsible for delays caused by: • Incorrect or incomplete addresses • Missing contact information • Delivery refusal Additional charges may apply for re-shipping.

• Orders are processed Sunday to Friday (excluding UAE public holidays). • Orders placed on Fridays or public holidays will be processed the next working day. • Once your order has been dispatched, you will receive an email or SMS confirmation with tracking information.